Privacy Notice


In compliance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and in order to ensure the protection and privacy of your personal data, as well as regulate the access, rectification, cancellation and opposition of the handling thereof (Art. 16 of the Constitution, Art. 1 and 2 of the LFPDPPP), this Privacy Notice is signed by ARTISAN 2 YOU, A PROJECT OF FOOTPRINTS THAT TRASCIENDEN, AC, with address at Avenida Lázaro Cárdenas 2512, Local 8 and 9, Residencial San Agustín, San Pedro Garza García, Nuevo León CP 66260.

At ARTISAN 2 YOU, A PROJECT OF TRACES THAT TRANSCEND, AC we are responsible for the protection and processing of your personal data, if we have them. Our commitment is to protect any personal information that you provide us and to make every reasonable effort to use it in accordance with the provisions of the Law.

How to contact us
If you have questions or concerns about your privacy when using our services or working for us, please contact us through our telephone line in the city of Monterrey, Nuevo León at Telephone (81) 1933.7888, responsible for dealing with matters related to the management of personal data will work with you to resolve any questions you may have about this Privacy Notice.

For what purposes do we collect and use your personal data? Your personal data will be used for the following purposes: To provide the services and products requested by you; To fulfill obligations contracted with our clients; To evaluate the quality of our services; To prepare invoices covering the products or services contracted; To process, complete and follow up on orders; To send emails with information and advertising from us and from third parties; To notify you of our promotions and other information related to our products and services. We also use this personal information to give you information related to your account, the products or services you have purchased from us, to better understand your needs and interests, to improve our service and to personalize communications and your online experience.

What personal data do we obtain and from where?
For the purposes set forth in this privacy notice, we may collect your personal data in the following manner: when you provide it to us directly when working with us as part of our staff or when having any type of dealings with you or your Company's staff, a salesperson or an account executive, and when we obtain information through other sources that are permitted by law. Data that we collect, directly or through other sources permitted by law:
Full name, full address, landline telephone (home or office), cell phone, email, sex, date of birth, place of birth, marital status, Federal Taxpayer Registry, CURP.

Sensitive personal data
Your sensitive personal data is not included in the information we require to work with us, for billing and delivery of our products, whether by our own means, through subsidiaries and/or by courier.

How can you limit the use or disclosure of your personal data?
If you are our client, you can stop receiving promotional messages, either by landline or cell phone, direct mail and/or email to the email address a2y@chqt.org or directly at our offices located at Avenida Lázaro Cárdenas 2512 Local 8 and 9, Residencial San Agustín, San Pedro Garza García, Nuevo León CP 66260, or by phone (81) 1933.7888.

Does ARTISAN 2 YOU, A PROJECT OF FOOTPRINTS THAT TRANSCEND, AC share its information?
We undertake not to transfer your personal information to third parties without your consent, except at the express request of a competent authority or the exceptions provided for in article 37 of the LFPDPPP, as well as to carry out this transfer in the terms established by that Law.

Transfers of personal data
In the event that ARTISAN 2 YOU, A PROJECT OF TRACES THAT TRANSCEND, AC were to transfer your personal data to any of its suppliers in order to carry out the purposes of the treatment established in this privacy notice, it will do so after signing confidentiality agreements and, as long as,
(1) the provider or person to whom the data is transmitted agrees to subject the processing of personal data to this privacy notice and,
(2) it does not involve any of the assumptions established in article 37 of the Law.

If you do not express your opposition to your personal data being transferred to third parties, it will be understood that you have given ARTISAN 2 YOU, A PROJECT OF TRACES THAT TRANSCEND, AC consent to do so.

Limitation of Use and Disclosure
The processing of your personal data will be that which is necessary, appropriate and relevant in relation to the purposes set forth in this Privacy Policy. ARTISAN 2 YOU, UN PROYECTO DE HUELLAS QUE TRASCIENDEN, AC complies with the principles of personal data protection established by the LFPDPPP and adopts the necessary measures for its application, as well as taking the necessary and sufficient measures to ensure that this Privacy Policy is respected.

Rights of Personal Data Holders
Any owner or, where applicable, his/her legal representative may exercise the rights of access, rectification, cancellation or opposition, and ARTISAN 2 YOU, UN PROYECTO DE HUELLAS QUE TRASCIENDEN, AC will provide the means that allow him/her to timely exercise his/her rights. The exercise of the rights of access, rectification, cancellation, opposition, limitation of use or revocation of consent may be requested in writing to the Intelligence and Database area of ​​ARTISAN 2 YOU, UN PROYECTO DE HUELLAS QUE TRASCIENDEN, AC, at the email address a2y@chqt.org. The revocation of consent may be carried out at any time, without retroactive effects.

To start the revocation process, you must precisely indicate the consent you wish to revoke in writing.

Modifications to this Privacy Notice
ARTISAN 2 YOU, A PROJECT OF FOOTPRINTS THAT TRANSCEND, AC reserves the right to make modifications or updates to this Privacy Notice at any time, to address legislative developments, internal policies or new requirements for the provision or offering of our services or products.

To whom can you file complaints and claims regarding improper handling of your personal data ?
If you consider that your rights to the protection of personal data have been violated by any conduct of our employees or our actions or responses, or if you suspect that there is a violation of the provisions of the LFPDPPP in the processing of your personal data, you may file the corresponding complaint or claim with the IFAI. For more information, visit www.ifai.mx.